Effective Date: 01/05/2025

We ship across Egypt and aim to deliver your order quickly and safely.

1. Processing Time

Orders are processed within 1–2 business days after payment confirmation.

2. Shipping Time & Costs

• Cairo & Giza: 1–3 business days

• Other cities in Egypt: 3–5 business days
  Shipping fees will be calculated at checkout based on your location.

3. Tracking

Once your order ships, we’ll send you a tracking link via email or WhatsApp.

4. Delivery Issues

If your order is delayed or lost, contact us within 7 days of the expected delivery date.

5. Incorrect Address

Ensure your shipping address is correct. We are not responsible for orders sent to the wrong address.