Privacy Policy

Effective Date: 01/05/2025

At Louvey, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our website.

1. Information We Collect

We may collect the following information:

  • Name, email address, phone number, and shipping address

  • Payment information (handled securely through third-party payment gateways)

  • Device information, IP address, browser type

  • Browsing behavior on our website

2. How We Use Your Information

We use your data to:

  • Process and fulfill your orders

  • Communicate order updates and promotions

  • Improve our website and customer experience

  • Comply with legal obligations

3. Cookies

We use cookies to enhance your experience, track website performance, and analyze user behavior. You can control cookie settings through your browser.

4. Sharing Your Information

We do not sell your personal data. We may share limited information with:

  • Payment processors (e.g., Paymob, Fawry, etc.)

  • Shipping partners (e.g., Aramex, Bosta)

  • Marketing and analytics platforms (e.g., Meta, Google)

5. Your Rights

You may:

  • Access, update, or delete your personal information

  • Opt-out of marketing emails at any time

6. Security

We implement standard security measures to safeguard your information. However, no system is 100% secure.

7. Changes to This Policy

We may update this policy occasionally. Check this page for the latest version.

8. Contact Us

If you have any privacy questions, contact us at:
📧 Mehelmy@louvey.com